1. 1.AccountEdge was published by MYOB; what’s happening when they leave the UK market?
   

MYOB sold the rights to their UK users (Mac and Windows) to Mamut in 2008.  Lacking a Mac product of their own Mamut have linked up with Acclivity who are the global developers for the current MYOB Mac products to rebadge the existing products as Mamut, add the two year’s worth of new features which are currently not in the UK products and offer pretty much future feature parity with the US products. The new products are now available to existing users via the normal (MYOB) upgrade process.  Whilst Acclivity also distribute the MYOB Windows products in the US they are very focused on the Mac market and have an impressive development team constantly improving their Mac products.

About Mamut

Mamut is a leading European provider of complete, integrated software solutions and internet services for SMEs. Mamut offers complete and user-friendly solutions at the best value for money integrating CRM, sales force, logistics, accounting, e-commerce, domains, e-mail, web hosting and security. More than 400,000 European customers simplify their daily business with solutions from Mamut.

2. 2.When will the Mamut AccountEdge products be available?
   

They are available now.

3. I am currently using the MYOB Mac products how long can I carry on?

The MYOB file reconfirmation process will be stopped on 31 December 2011 and your data file will switch to a read-only mode shortly after the first occasion that it seeks reconfirmation after 31 December 2011. It’s strongly recommended that you switch to a new product at the start of your last accounting period before 31 December 2011 at the latest.

1. We recommend that you take a look at the new features in Mamut AccountEdge 2011-you may decide to upgrade earlier!
   

If you are using payroll in AccountEdge Plus then you will need to switch to Mamut AccountEdge before 6 April 2011.

4. I am an existing MYOB user how do I convert my data file to Mamut AccountEdge?

It’s just an upgrade process, the same as with past MYOB upgrades.  Buy a copy of the equivalent Mamut AccountEdge product, run the upgrade wizard and that’s it!

5. I’m a FirstEdge user; what’s my upgrade path?

FirstEdge has been discontinued by Mamut but existing users can continue using it until 31 December 2011. The upgrade path is to AccountEdge.

6. I am using the MYOB Windows products; can I switch to Mamut AccountEdge?

The short answer is yes!  You’ll need to buy yourself a Mac and there may be other software costs apart from Mamut AccountEdge such as the Mac version of Microsoft Office if you use that in conjunction with MYOB. Otherwise it’s just a simple upgrade process.

7. Why am I being asked to pay an annual service charge for the Mamut products?

Mamut’s policy is to charge a compulsory annual service on their products. This means that in addition to the purchase price you must  pay an annual charge which covers support and upgrades. It’s a change from MYOB’s policy of allowing one-off payment but costs will remain in line with equivalent web based software and will help fund an active development programme.

8. AccountEdge and Mac OS 10.7 Lion

The 2011 UK version of AccountEdge (build 15.2) is compatible with Mac OS 10.7 Lion.